← Back to Home

Privacy Policy

Last Updated: December 2024

At ClapBack ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. By using ClapBack, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using ClapBack:

  • User Content: Text conversations, screenshots, and images you upload to generate comebacks
  • Account Information: Subscription status, usage statistics, and preferences
  • Support Communications: Messages, emails, or feedback you send to us

1.2 Automatically Collected Information

When you use ClapBack, we automatically collect certain information:

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: How you interact with the App, features used, generation counts
  • App Performance: Crash reports, error logs, and performance metrics

1.3 Third-Party Services

We use third-party services that may collect information:

  • OpenAI API: We send your text conversations and images to OpenAI to generate responses. OpenAI's privacy policy applies to their processing of this data.
  • App Stores: Apple App Store and Google Play Store collect payment and subscription information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the ClapBack service
  • Generate AI-powered comebacks and responses based on your input
  • Process subscription payments and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service

3. Data Storage and Security

3.1 Local Storage

ClapBack stores certain data locally on your device, including:

  • Generated responses and history (for Pro users)
  • User preferences and settings
  • Screenshots you've analyzed (stored locally on your device)

3.2 Cloud Storage

We do not store your conversations, screenshots, or generated responses on our servers. All processing is done in real-time, and data is not retained after generation unless you explicitly save it locally on your device.

3.3 Security Measures

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

  • OpenAI: We share your input (text conversations and images) with OpenAI to generate responses. OpenAI processes this data according to their privacy policy.
  • Analytics Services: We may use analytics services to understand how users interact with the App (anonymized data only)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Delete: Delete your account and associated data through the App settings
  • Export: Request an export of your data (contact support@clapback.app)
  • Opt-Out: Disable analytics and data collection where available in settings

5.2 Data Retention

We retain your information only for as long as necessary to provide the service and fulfill the purposes outlined in this Privacy Policy. Most data is stored locally on your device and can be deleted at any time through the App.

5.3 Account Deletion

You can delete your account and all associated data at any time through the Privacy settings in the App. This action is irreversible and will permanently delete all your data.

6. Children's Privacy

ClapBack is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your data to third-party services like OpenAI, they may process your data in various locations worldwide. By using ClapBack, you consent to the transfer of your information to these countries.

8. Third-Party Services

ClapBack uses third-party services that have their own privacy policies:

We encourage you to review the privacy policies of these third-party services to understand how they handle your information.

9. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, and disclose
  • The right to delete your personal information
  • The right to opt-out of the sale of personal information (we do not sell your information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@clapback.app.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

  • The right to access, update, or delete your personal information
  • The right to rectification of inaccurate data
  • The right to object to processing of your personal information
  • The right to restrict processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at privacy@clapback.app.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@clapback.app
Support Email: support@clapback.app
Website: theclapbackapp.com

For data deletion requests, export requests, or privacy-related inquiries, please email us at privacy@clapback.app and we will respond within 30 days.

Last Updated: December 2024